Job Information
Inframark, LLC Senior Field Services Manager in Katy, Texas
Job Description
The Senior Field Services Manager is responsible for overseeing the day-to-day activities of staff who perform repairs on collection & distribution systems as well as providing support and oversight of managers within his/her assigned area.
RESPONSIBILITIES
Leads his/her team of employees and managers in all aspects of people management including hiring, orientation/on-boarding, performance management, salary changes, promotions, training and development, transfers and terminations. Monitors and reviews staff work and coach’s appropriate improvement.
Ensures that all SOPs are followed as well as TCEQ, EPA, DOT, OSHA and other requirements are met.
Drives constant communication with the account management team regarding ongoing work.
Ensures site visits are being conducted to ensure safe work practices and SOPs are being followed.
Ensure all trucks and equipment in assigned area are maintained and kept clean.
Assists Director of Operations in department, area, and capital budgeting.
Provide reporting for area as requested.
Escalates any compliance issues, employee disciplinary actions, promotions into Lead roles, issues that may place a client or Inframark at risk to the Director of Operations promptly.
Participates in the development and implementation of goals, strategies, and operating policies/procedures.
Other duties and special projects as assigned
Education/Experience : BA/BS in related field and/or 10+ years’ water/wastewater experience. Five years’ previous supervisory experience required.
Licenses/Certifications : Valid Texas Driver’s License. TCEQ Operational Certificates preferred.
Technical : Advanced proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Working knowledge of OSHA requirements, DOT regulations & Utility SOPs. Proficiency completing all regulatory documentation, reports and correspondence. Able to use systems and data to understand business trends.
Communication : Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure and takes charge in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect & accountability. Challenges other through productive discussion.
Problem Solving & Quality : Pays attention to detail. Identifies & solves complex issues. Thinks “big picture” when assessing problems/opportunities. Develops innovative & creative solutions.
Managing for Results : Follows all company policies & SOPs. Delegates, prioritizes & manages the work of others. Balances competing priorities, scheduling issues & deadlines. Delivers effective feedback. Manages cost, productivity, quality & expedience.
Requirements
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.